保險insurance

　　GLOBAL INSURANCE(ASIN)LTD.

　　5th Floor, 600 Xinshiji Boulevard, Pudong, Shanghai 200120

　　The People's Republic of China

　　Tel： (021) 5000000 Fax： (021) 5000001

　　24 November 200#

　　Miss. Liao Wen

　　Liaison Office

　　Ganjiang Potteries Ltd.

　　Shanghai Representative Office

　　444 Jingling Road #202

　　Dear Miss Liao：

　　I am sending the claims form you requested in your fax of 23 November 199- and we will consider the matter once we have full details.

　　I think I ought to point out that this is the fourth time you have claimed on a shipment. Thought I appreciate that your products are fragile, and that in each case the goods have been shipped clean, it would be in your interest to consider new methods of packing. I agree that the claims have been comparatively small, but in future you will have to ask your customers to hold consignments for our inspection to determine the cause of damage. I should also mention that further claims affect your premium when the policy is renewed.

　　Yours sincerely

　　Daniel Cooke

　　Greater China. Region